
86%
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Average Customer Rating: 4.3/5 (306 reviews)
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April 16, 2024
AA Floors have very good product selection and excellent sales and after sales service. Special thanks to Peter for all the help.
March 13, 2024
My husband recently purchased underlay and laminate flooring for our condo renovation at AA Flooring. It was such a positive experience. Alex led us to the perfect flooring for our needs. He knew exactly what underlay we needed for our condominium and provided us with the necessary paperwork we needed to receive approval from our Condo Board. A&A has a wide variety of flooring that was all within our budget. Thank you again to Alex for his excellent service. Our floors went down easily and look amazing!
March 7, 2024
Purchased our flooring from A & A Flooring and had Oleh, one of their staff, install them. We had multiple tricky areas I was worried about. Oleh agreed to do a home visit to assess the job and review my concerns. Unlike 2 other companies who sent staff for assessment purposes, Oleh shared his plan on what he could do to avoid us from using extra trim/cord around. I could not be happier with Oleh's work. A true craftsman and professional.
March 8, 2024
From our first encounter with AA Floors' staff (Anastasia) to the installer (Oleh), we can't say enough about how impressed we are. We bought vinyl flooring for our new 3 season room and had it installed by Oleh. He was quite personable and had some very good recommendations for us. Now we're sitting in the room admiring our great purchase. We highly recommend AA Floors!
February 7, 2024
I recently had the pleasure of working with AA Flooring Company for a flooring renovation project in my home, and I am 100% with the results. From start to finish, the experience was seamless, and the level of professionalism demonstrated by the entire team exceeded my expectations. Special thanks to Igor, the sales rep that assisted us. First and foremost, the customer service provided by AA Flooring Company was outstanding. The team was attentive, responsive, and genuinely invested in ensuring my satisfaction throughout the entire process. They took the time to understand our needs, preferences, and budget constraints, offering valuable insights and guidance to help me make informed decisions. Highly recommend Igor and AA Flooring.
January 19, 2024
We recently bought hardwood for our second floor. Everyone at AA was super helpful and the experience was flawless. Mike explained the pros and cons of the various options and gave us samples to take home. He also advised which choices were in stock. The price was really competitive.The delivery was next day and even the delivery man was helpful. Save your time and don't go anywhere else!
December 30, 2023
Alex and Peter were both great to deal with, in the main office, and on-site. Good communication. Great advice. Expertly installed by Oleg; what a hero! Efficient. Organized. Great workmanship! Really nice. And the flooring product is top-notch. Very pleased! Someone referred us, so I’m passing it on: AA Floors is highly recommended.
December 21, 2023
An extreme pleasure dealing with AA floors. Appreciate everyone’s help , especially all the assistance from Alex with this project. Competitive pricing with amazing customer service, as well as a smooth delivery from their delivery team.
November 14, 2023
a lot of choices. discounts. alex is very helpful.
November 11, 2023
Great people, great service. Very busy place and I had a very tiny (one-box) order for some old flooring that is hard to find (I searched over a dozen places). They had it in stock, and it took over an hour to find the product but they were very helpful and diligent. A total of 4 different people were involved but they solved the problem in the end! Everyone wants the big orders, but AA was happy to help with the little one also. Thank You!
November 14, 2023
Great knowledgeable staff. Made choosing flooring less confusing and reassuring. Thank you.
October 11, 2023
I highly recommend AA Floors, as they were professional and very experiences in helping me throughout the entire renovation process. Their selection of flooring out beats the 'big box' stores, so if you are looking for quality and variety - this is the place to go! Before and After Pics!:)
October 19, 2023
Great selection and very helpful team
October 24, 2023
AA Floors was super helpful with the right products and techniques for the renos of our hardwood floors. We went from 40+ year old red oak to a modern update using the BONA system. Everyone in the contractor section was great - special shout out to Igor!
October 19, 2023
Don’t let the facade fool you, they have it all and a huge warehouse right behind it so you can, for the most part I think, get it right away, I know I had 2 choices that I liked and both they had in stock
September 12, 2023
Very happy with AA Floors service. Anastasia was very professional and pleasure to deal with on our multiple visits trying to choose the right product. We went with the popular brand sold at multiple flooring stores and AA Floors had the best price. The product was ready for a pick up on the date discussed. Thank you!
May 9, 2023
First time using this store. Drove by it many times happy I went in. Lots of helpful staff, fair prices. Way easier than buying flooring at the big box stores. I'm so glad I walked into this place.
July 12, 2023
Had a great experience with AA Floors. Was having a hard time finding a laminate that’s been discontinued by the manufactured, but I needed some to repair a damaged area. Most of the dealers I called before didn’t even bother checking with the manufacturer… they just told me it’s been discontinued and “good luck”. Thankfully, I called AA floors and Thomas went above and beyond, checking directly with the manufacturer and confirming if they still had some. I was able to order the quantity I needed and picked up the next day. I would definitely recommend.
October 10, 2023
Great selection and very helpful staff.
August 24, 2023
We used AA Floors after a flood in the kitchen required us to get new hardwood floors. On our first visit to the showroom Peter did a fabulous job of giving us the options that would work for us. He was able to balance well between the differences of opinion in our family. They took time to view the photos we provided of our place prior to our purchase so that he was able to sell us the best flooring for our needs. We also used AA Floors for our installation and the floors came out beautifully. Every step of the way Peter was available for advice and questions. He was reliable and a great support throughout the whole process. Definitely would reccomend them! Super happy with AA Floors
July 14, 2022
I have been a customer of AA Floors & More for 12 years. When we bought our home 12 years ago, a dear friend and serial home renovator recommended AA floors. We worked with Alex to install new flooring in the entire house. Last month we needed to replace our wood floor downstairs due to a flooding issue. Alex was a true professional in helping us choose the right floor for our home and helping us navigate the insurance process. The installation process went well for a 60 year old home! The new flooring looks beautiful. I highly recommend the team at AA Floors.
December 22, 2021
Did a lot of research on what and where to purchase my flooring. AA Floors ( on Evan’s) we’re top of the list for homeowners and contractors! So happy I went with them. Peter was top notch customer service, others I meet also were a delight to talk with. We love our floors, they exceeded my expectations , our fiends can’t believe they are Luxury Vinyl Plank , (they all touch them) All the flooring was TORLYS , mostly vinyl ,and the bedroom cork ( that is made in Canada ). Really think it’s important to give the good guys out there ,TWO THUMBS UP 👍👍
June 17, 2021
I was overwhelmed and it was a lockdown when we purchased our home and of course we needed floors. I found AA Floors online and sent an email and shockingly received a reply back! I went into the store once able to and the team there were amazing. Peter is super friendly and accommodating- I can’t say enough as many will know a renovation is not easy, but Peter and team were there to help me a long the way and even assisted with a number of other services like installation and just overall guidance on materials. My pictures don’t do it justice! Oh and they had the best selection and pricing compared to every other store I looked at. Absolutely recommend!!!
November 21, 2023
I contacted AA Floors to install luxury vinyl in the second floor of my house. At first I was very impressed with their wide selection of flooring. Then, negotiating the contract was also smooth: communicating with Alex was easy, the pricing was convenient and without surprises, and more importantly, the crew was so professional! They were very meticulous in the installation and the result was flawless, I cannot be happier! I highly recommend AA Floors, and will call them again in the future for another project.
January 11, 2023
Alex and Peter were both great to deal with, in the main office, and on-site. Good communication. Great advice. Expertly installed by Oleg; what a hero! Efficient. Organized. Great workmanship! Really nice. And the flooring product is top-notch. Very pleased! Someone referred us, so Im passing it on: AA Floors is highly recommended.
January 8, 2023
A condo we own was flooded by work done above the unit in May. We had to move out our tenants, store their stuff, and figure out the insurance - all very stressful! What was not stressful was working with Alex and crew at AA Floors. They responded to my message right away (time was of the essence), provided a nice selection of choices, committed to the dates we needed the work done in, re-assessed the job when the insurance wasn't going to pay as much as we thought, and interacted with the property management on the subflooring issue. All through this process, Alex was professional and helpful. The crew contacted us twice, and were lovely to deal with. They got the job done in the time stated, and the floors look lovely! We chose a vinyl wood look tile, in case of future flooding and because they are a good long wear choice. We think they look great. We would highly recommend AA Floors & More to anyone!
July 20, 2022
Excellent service. No matter how busy, Byron would always acknowledge your presence and make sure you are taken care of. All 3 encounters were equally smooth and prompt service was provided. He assisted us in selecting the perfect match for our hardwood floors. Overall, very satisfied with the service and product!
December 21, 2024
Replaced our flooring in the main house with great hardware. Matte finish and looks great. Love the floor quality and get lots of compliments. Layer floor two different ways. Kitchen done left to right and main floor front to back. Customer service was fantastic and delivery seamless.
September 23, 2021
AA flooring had wonderful service, knowledgeable staff and fantastic selection of flooring. Would definitely go back and recommend them to anyone. We Love the new vinyl floors in our basement!
October 11, 2018
Great service. I was able have a faucet replaced over the phone for a rental property with no problems.
July 6, 2017
Great communication, arrived on time and fairly priced. They Removed some tough stains so they know what they are doing. I will definitely use again.
April 2, 2019
These guys did our bungalow roof in one day . They arrived at 7:30 and worked all day did a great job, cleaned up the site and had the best price from all my quotes.
January 24, 2020
Great price, service and installation.
December 11, 2014
Great people with Best Floors in the city!
November 12, 2016
Great service great selections great prices nice people.Worth the drive from Ottawa. Thx